[Resolved]  Eazypay — amount deducted but transaction failed

I was depositing the college fees vide eazypay and the amount got deducted from the bank but transaction failed.. The amount is not refunded yet.

Ref. Number for the transacation:

Dear payer, you have made a payment of rs. 7500.00 to finance officer a. P. J abdul kalam technical university lucknow vide eazypay reference id [protected].

The payment was made from sbi bank.
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Jan 18, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2018
ICICI Bank Customer Care's response
Dear Raman Juyal,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5imp6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Respected sir,
My self Pravin Rajkumar Sahani ..My Account No is[protected]..IFSC CODE ICIC0006450. From yesterday something went wrong with my account . transaction not working with debit and also credit please resolve my problem earlier as possible...
ICICI Bank Customer Care's response, Dec 12, 2018
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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