[Resolved]  eBay — damaged product delivered

Address:Jodhpur, Rajasthan, 342001
Website:EBAY.IN

I have ordered a one plus 3t mobile phone, but when i received the product, the product was damaged, and when i asked for refund and return.
They rejected my request saying that the " the mobile phone is refurbished and not eligible for return.

But term refurbished was not mentioned in the product name.

And i raised my complain on the same day i received the product. I even said that send me new one plus 3t mobile phone, i will pay remaining amou
Was this information helpful?
No (0)
Yes (0)
Apr 30, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2018
eBay.in Customer Care's response
Dear Poonam Nanglot,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information