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Ebay.in — Brand new Micromax 50" Full HD LED TV :3 Years Warranty + Free Installation

Address:Nellore, Andhra Pradesh, 524002
Website:ebay.in

Dear sir,

i purchased micromax tv from ebay.in

Claim ID : 1437473
PaisaPay ID : [protected]

ebay delivered and left the home

we connected tv . but its internal damage. not external damage. when we connected its shown the breaking inside . external viwew is perfect.

we went to micromax customer care located at nellore. they said that tv broken in transport so contact ebay.

so we contacted ebay and seller too. Please see the image atatched ebay-replies.png

i posted in facebook page

https://www.facebook.com/ebaydotin/photos/a.[protected].155476.[protected]/[prot...⇄

after one month also no action taken place. the product is worth of 35k .

please help us for my claim. i dont want to take product from them because they are not caring about customers . please refund my money.
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Comments

its already 2.5 months over. customer care are not responsible and not solving my issue.

even micromax tv customer care people given letter that they can't do because this is ebay msitake. we forwarded that letter also to customer care still problem didn't solved
Reply
Dear Kalasagar,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
Reply
It's almost 75 days..no concern from eBay...very bad
Reply
Dear Dinesh Reddy B,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay
Reply
i sent mail to your ebayindia.[protected]@gmail.com

still no reply. atleast there is no acknowlegdge ment also


interesting
Reply
see again no response.

after sending mail i should get atleast acknowledgement

what is this ebay
Reply
again no response from your side ???
Reply
i snet mail to your customer care. no response. i am calling customer care no response. whats happening here ebay
Reply
what happened to my complaint ???
Reply

replace

Dear This is to request you that please replace my blackberry z10 in which its gonna heat and the battery goes down in 10 minutes
Reply
eBay.in Customer Care's response, May 25, 2016
Verified Support
Dear Customer(mukesh008),

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.helpdesk@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay
what happened to my complaint .
Reply

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