[Resolved]  eBay India — Sony xperia z bought via ebay india

Address:

Mysore, Karnataka

Hello Sir, I have bought sony xperia z from seller "rajarshi96" via ebay.in through paisapayid [protected]. I have order the item on 08/08/2014 and recieved the item on 13/08/2014. Seller has mentioned phone is brand new but no warranty as it is imported but can be repaired anywhere in India.Within a month o[censored]sage, phone battery becomes sudden dead and phone is not switching on. I thought it is a battery issue due to software update as I check the info in online. I went to local sony service center, they said they will not service imported phones. Then I searched for local service center which can service my phone. One of local service center person examine the phone in front of me and said phone is not new and it has been tampered. After knowing this I reported this to ebay india customer care and the seller on 12/10/2014. Ebay india customer care denied responsibility as it is more than a month after I bought the item and ask me to contact seller. On 13/10/ 2014, I had conversation with The seller and ask me a day time to respond. But seller never responded on 14/10/2014 and does not even recieved my calls. Finally he sent a mail on 15/10/2014 saying it is now more than 2 months after the item was sold and denied to refund or replace as item does not have any warranty. Now I lost money and no repair also possible.