[Resolved]  eBay — non refund of money and blunt refusal for the same

Address:Panchkula, Haryana, 134107

I purchased an item from ebay as per details attached.

The item had following drawbacks
1 not as described
2 sent very late.

I was told to prove that the item is not right. I did so after due requests i was told to return the item at the earliest and upload receipt which i did.

Since sep they are not cooperating and giving misguiding answers.
The item has already been received by the vendor but he is not returning money ebay is directing to contact vendor but he is not responding.

I have launched earlier complain and in which they assure cooperation give reference of site where they have closed the claim. They are only making fool of the system. And behaving like parrot and sending standard reply. Copy of reply attached.

Copy of the reply is also attached.

Pl direct ebay to cooperate.
+4 photos
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Jan 14, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2017
eBay.in Customer Care's response
Dear hemdarinda,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Dec 11, 2017
Updated by hemdarinda
Money refunded by the vendor. Regards
Complaint comments 

Comments

I ordered for the artificial hanging 2.4 meter grape vine plant n i payed it through netbanking..They told me i ll get the product on dec 4 i still didnt get the product but am gettin message that it had been deliverd to me..what the hell...refund my money idiots
eBay.in Customer Care's response, Dec 12, 2017
Verified Support
Dear Asha Joseline,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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