[Resolved]  eBay — refund of money from an unsuccessful transaction

Website:ebay.in

I had placed an order for wonderchef mini electric lunch box costing rs 650 on ebay on 14 october 2017 via debit card. But the transaction was unsuccessful and the order was not placed, however, an amount of rs. 650 was deducted from my bank account. I immediately contacted ebay customer care and they told me to wait for the refund to be done in 5 working days. No refund had been made to me till today. I had contacted ebay a number of times and every time the customer service executive asks me to wait for 48 hours. I don't think any effort has been done on behalf of ebay to return my money.
Was this information helpful?
No (0)
Yes (0)
Jan 14, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
eBay.in Customer Care's response
Dear Yashika Ghai,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information