[Resolved]  eBay — sale of poor quality product of lesser price by recovering exorbitant price

Address:Mumbai City, Maharashtra, 400010
Website:www.ebay.in

On[protected], i had placed order for universal pure color stretch chair cover for computer office rotating chair blue[protected] with ebay vide paisapay id [protected]. I was misled by the fake and misleading description of the product. The product received is of very poor quality. It does not worth even rs.100/-. Invoice value mentioned on the packet is just rs.145.46/-. Whereas, i have paid rs.620/- to the seller through ebay. On[protected], i immediately raised grievance about the product and requested for demand. I am totally dissatisfied with this poor quality product. I have time and again made complaints about the poor quality and value of the product and requested for refund. The product is substandard and not as described. The seller has charged me rs.620/- and supplied poor quality product worth rs.145.46/-. I have submitted the images of the invoice of the product. From the day one after receipt of the poor quality product, i have been raising the grievance. Unfortunately, the ebay has rejected my claim 3389343 on flimsy ground without considering the fact that the seller has supplied me poor quality product of rs.145.46/- against the amount of rs.620 paid by me.
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Mar 1, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2018
eBay.in Customer Care's response
Dear Customer(rspavaskar),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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