[Resolved]  Ebay & Sarf Trading — Mobile problem

The worst ever eBay seller i ever experienced, i purchase HTC DESIRE 826 from the Ebay shop, while using for 6 months the phone turns faulty, the screen does not light up anymore though the charging is working fine, i posted back the phone for servicing, after a week from the date of delivery the seller contacted me that the phone has a water manged, in fact they did the waterlogged, they want to charge me for which i have not done, they have posted the phone back and they even damaged the back case of the phone.

PLEASE DO NOT PURCHASE FROM THIS SELLER AS THEY ARE NOT GENUINE, THEY CON OFF MY HARD EARNED MONEY, I HAVE OPEN A CASE UPON THIS SELLER ON EBAY AND I WILL NEVER BACK DOWN UNTIL THIS SELLER IS SUSPENDED FORM EBAY.

I got myself a Xiomi Redmi 3S from ebay (PPID:[protected]). The Phone was not charging and won't start . According to the rules of ebay I reshipped the product back the sellers acknowledged the arrival of the shipment via a phone call. its been over a week now the sellers won't answer the phone .This seems like a case of fraud and I request necessary action be taken aginst them.

Dear Team EBay,

I bought 1 phone "Sony Xperia- XA F3112/F3116" from E-Bay on 24-Mar-2017 and the seller is
SARF Trading, Address: 20/43 EVK Sampath Road, Vepery, Chennai 600007, opp: St.christopher college of education. Their Tin registration details are : [protected], CST:1001171 Date :24.02.2010.

The phone which I received is not working at all since it was delivered and I visited at many authorized Sony Service centres in Gurgaon (Delhi/NCR) and they said the phone model is not of this country. I even tried to contact at the service phone nos[protected] and[protected] as mentioned in seller's invoice (attached) but there is no response, they never pick the phone. I had purchased this phone for INR- 13, 360/- and I am cheated for sure.

For your reference and perusal, I have attached the Ebay Order screenshot and Seller's invoice.
Kindly help me out in getting the phone replaced or serviced.

Regards
Jayant Punyani
Contact No[protected]
Email- jayant.[protected]@gmail.com