[Resolved]  Ebay.in — 6 months warranty-bill

Address:Mumbai City, Maharashtra, 400063
Website:ebay.in

I purchased this "100% original xiaomi mi 20000 mah power bank for mobile - 6 months warranty-bill" on 25 mar, 2017 from sailor "gromo_deals" with order no.[protected], after one month this product become dead. I tried to contact to sailor and ebay for replacement or return but both not going to help me. Sailor said contact to ebay and ebay said we need do letter from xiaomi, for this do letter contact to a senior person of xiaomi. He said we will not provide you any do letter and also we do not provide any support of ebay product.

I again tried to convene ebay and sailor but ultimately no result.
I am surprised how a sailor can write 6-month warranty and ebay sailed it without conforming weather really xiaomi support it or not. Looks completely irritating experience and even i am not sure about product quality weather it is original or not.
Really disappointed.
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Jun 25, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
May 25, 2017
eBay.in Customer Care's response
Dear xyz_123,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
May 30, 2017
Updated by xyz_123
As i already mentioned nobody is going to helped, eBay said contact to sailor and sailor said contact to eBay.
finally neither ebay and sailor have any result.
completely irritating and fraud kind of sailing.

I will never believe on eBay product.
This is an important lesson for me and same as me who purchase product from this eBay.

Complaint comments 

Comments

I have received the order yesterday but I have got the damaged product #battery I just wanted this to be replaced
eBay.in Customer Care's response, May 25, 2017
Verified Support
Dear udayaryan,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
This is only a new excuse you can check the mail conversation and what you are going to do just let me transparently
xyz_123's [Complaint's author] reply, May 26, 2017
i have already mail what i am/was faced problem.

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