[Resolved]  Ebay.in — a fake locally modified battery for lenovo a536 mobile phone

Address:	Nagpur, Maharashtra, 40001
Website:	www.ebay.in

I've bought an item
(Ebay item number:
[protected] dated on rs.599.00 17/04/18 27/04/18 paisa pay id claim id : 3561877
Paisapay id : [protected]:[protected]
Seller assumes all responsibility for this listing) from ebay india and it failed to work as claimed by the seller. The seller has repacked the generic battery with his own brand name as, "srs tech trader" and ebak genuine with some stickers and misinformation like, more than the actual capacity of the battery mentioned as 2, 000mah. (Please refere to my pictures attached). I was getting an original product at a lower price but, thinking the the higher current capacity would give me longer back up, i've ended up buying the fake one at rs. 1o/- extra. But after receiving the item and whole night's of charging continuously, it failed to work. So, i've contacted the seller and raised a claim to replace/refund the item within the stipulated time only and he has agreed that, it was a defective piece and was ready to replace/refund. But, i've received an email that, the claim cannot be raised due to ebay policy. Please check and take necessary action please