[Resolved] Ebay.in — Annoying promotional SMS flooding | |||||
Hello my name is sachin, Ebay is sending me promotional SMS evey single day and many of them, just flooding and disturbing. I had complained them about it and they replied giving this following - Hello Sachin, Thank you for contacting ebay for your concern.. We appreciate your time and effort in writing to us. We understand from your mail that you want to unsubscribe for all Offers and Emails. To unsubscribe from any promotional Offers and Emails send by eBay. Just follow the steps mentioned below- 1) Log-in to your eBay account 2) Click on 'My eBay' at the top right of the page 3) Click on 'Communication Preferences' under 'Account' at the left side of the page. 4) Go to 'Promotions and surveys' (last option) 5) Click on 'Show' at the right side of the option 6) Unsubscribe by unchecking on the boxes under 'Subscriptions' and then save ( Promotional and educational pages display, Phone updates and promotions. ) Once you Unsubscribe, you will not receive any promotional Offers and Emails from eBay. But this just got me like tricked and fooled, nothing happened, i'm still getting sms buzzing everyday. Was this information helpful? | |||||
Mar 2, 2017 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Jan 27, 2017 eBay.in Customer Care's response Dear sachin772, We are sorry to hear that you've been having this experience. We don't have access to your account. Please reach out our concerned team here:http://ocsnext.ebay.in/ocs/home. Regards, Team ebay | |||||
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