[Resolved] Ebay.in — apple iphone 6

Shriya singh chauhan

from Delhi, Delhi

Address:	New Delhi, Delhi
Website:	Ebay.in

I bought an iphone 6 from ebay (Paisa pay id [protected]) in may. They delivered my product after 1month and just after 2 months my phone stopped working. They told me to send the product over for which i have spent 2, 000/- and now after receiving the phone they are neither picking my calls nor replying to my mails. While going through the net i found that there are many cimplaints on this forum regarding thid ebay scam since feb. So it is my humble request that you please take some strict action against them and teach them a lesson for fooling customers.

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Nov 8, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2017

eBay.in Customer Care's response Dear Shriya singh chauhan,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

Oct 21, 2017

Updated by Shriya singh chauhan Nothing has been done till now and the irony is, ebay itself is not able to contact its seller.They give a limited time period within which we have to return/exchange our product but there is time boundation on returning the repaired product.They should be fined for failing to provide service on time.I have been called ebay for last 15 days but till now I haven't got any resolution.I am done begging for resolution, now I just want them to retutn my money.

Oct 24, 2017

Updated by Shriya singh chauhan Dear consumer forum,
It's time that ebay face the rage of customer forum as they have taken this authority forgranted.Now after almost one month they are telling me that my phone had got scratches so they can't exchange or refund the product.I am not the only one on whom they have tried this dirty trick and you can find a line of complaints against ebay, undergoing somewhat same situation.So, please it's a request that you take some really strict action against them and teach them a lesson.So that they think for a thousand time before planning to trick customers.