[Resolved] Ebay.in — cheat ebay delivered product after one month and not accepting return.

chat2amit

from Gurgaon, Haryana

Address:

Gurgaon, Haryana, 122017

By not accepting and closing my claim without any intimation to me on mobile and email, ebay has proved its lack of customer courteousness;

The product not delivered on time is a poor quality product,,
Shame on ebay for not delivering the product;

The product was to be delivered before 4th december, but since product was not delivered till 14th decemeber,
I raised this ebay guarantee claim 3333317 on 15th december when i had not received the product;

Before raising claim.. I had sent seller 2 messages to expediet shipping for order placed in november month
Since product was not delivered on time, i could not have kept on waiting on so i bough geriforte box from nearby chemist.
And told seller not to ship the product.
However like careless ebay.. Seller was also careless and eh did nots top his shipping..
The box sent by ebay is sealed and unused. You can pick this box back. But i want my refund.

I will have to call ebay guarantee a joke and ebay a cheat organisation..
Had it been flipkart or amazon... Such a bad experience would not have happened,

Not only ebay... But ebay seller are also cheat.,.
As despite writing free shipping... Shipping cost was added to my order,.,,

Shame on ebay
If ebay cheats customers like this…everyone will lose trust one ebay guarantee and ebay will go in losses,

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Jan 31, 2018

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Dec 30, 2017

Updated by chat2amit While placing order in november, month...2 weeks estimation was shared and order was expecetd before 4th december...

With 4th december has delayed estimate... Ideally product should have been delivered before 4th dec,

Since order was not delivered on 4th dec...

Ebay acnnot force a customer to keep waiting.

I requierd product by 4th decemeber... But sinec i did not got it...

I bought it from market and emaield seller not to ship te item...

Desite my isntructions shaeless seller shipepd teh item...

And then i rasied claim to ebay and also wrote to seller to stop shipment by calling coureir people.

Shameless seller and cheat ebay did nothing to help...

Cheat seller who had charegd em courier charegs on my order...

Ebay si equally responsibel for allowings eller to publish wrong information and teherfroe i call ebay a cheat amaercian organisation (I am copying this to ebay usa also)

Delivering products on tiem is a standard and it si a shame that american orgsanition ebay.in does not value time and cheats custoemrs of india.

Since i had already purchased this product from nearby shop…i no more need this …

And the item sent by ebay is lying as unused and sealed item and can be reverse picked up anytime…

It is shame that ebay guranete is not honoured and ebay cheated me..

My earlier complaint raised in 2nd week of december is as follows:

Claim id: 3333317 raised on this...

Estimated delivery dates are estimations only and do not consider postal delays and delays in customs of your country. They are estimated delivery dates, not guarantees. You have received the item and cannot open a case for late delivery.

You do not know when the seller shipped since not all sellers use tracking and some international sellers do not have the ability to use tracking. It is highly unlikely that seller waited two weeks to ship. All sellers on ebay have stated shipping times and must adhere to that handling time or they will receive a defect on their seller account.

If you have decided you no longer want the item and if the seller accepts returns, you can ask the seller if you can return the item for a refund. Of course, the return shipping will be your cost.

Verified Support

Dec 30, 2017

eBay.in Customer Care's response Dear Customer(chat2amit),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay