[Resolved] Ebay.in — Claim id: 2409255

Shalini Chopra

from Pune, Maharashtra

Address:	Mumbai City, Maharashtra, 400025
Website:	pages.ebay.in/aboutebay/eBay_Guarantee.html

Claim id: 2409255
Paisapay id: [protected]
Item number:[protected]
Seller id: supersasta
Date claim opened:[protected]Issue was raised on 14th october'16)

The delivery was delayed by more than one week, seller was fake, customer care service was poor low standard of goods. Ebay manipulated with complaint. The ebay guarantee is all a lie to cheat

No guarantee on logistics, seller and quality. What is the point of ebay guarantee?? The ebay gaurantee website is misleading, please dont shop on ebay. They wrongly tag your case and reject your claim. The recording of quality purpose is BS.

The seller tells me do whatever you want, i will ensure you will not get your refund. Threats!!!

Ebay cheats people with their money. I want my full refund back and please take back your consignment as it was not use to me. I will not accept your compensation of 50 rs. Its has given me so much stress.. I will never ever buy from here.

Please learn from amazon flipkart. Its my first and last time on ebay.

I want my money back. You have no right to steal consumers money.

Regards,

Chopra

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Nov 29, 2016

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2016

eBay.in Customer Care's response Dear Shalini,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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Comments

Swastik panigrahi

from Raipur, Chhattisgarh

I ordered a xiami Bluetooth speakers but they send me cover iphone 6

eBay.in Customer Care's response, Nov 2, 2016

Verified Support

Dear Swastik panigrahi,

We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.helpdesk@gmail.com to help you.

Thanks & Regards,
Team Ebay

farithmohamed

I had purchase from eBay Nokia buletooth headset bh-503 at 22aug 16, and now device have problem its not functioning., I have warranty period also, so I want replace device., item code no[protected]., resolve my issue earliest.,

eBay.in Customer Care's response, Nov 2, 2016

Verified Support

Dear Customer(farithmohamed),

We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.helpdesk@gmail.com to help you.

Thanks & Regards,
Team Ebay

Nagarjun Singh

from Pune, Maharashtra

EBay seller is not refunding money back while they had product back

eBay.in Customer Care's response, Nov 2, 2016

Verified Support

Dear Nagarjun Singh,

We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.helpdesk@gmail.com to help you.

Thanks & Regards,
Team Ebay

Shalini Chopra

from Pune, Maharashtra

Utterly Disappointed by the seller response who acts like a local gunda and the E bay customer care.. They have no knowledge and have rejected claim and want me to settle with the seller...

Its ebay's job to sort it out ?? whats the point of eBay guarantee..

I need my refund on priority.. enough of harassment and stress...

Need revert on priority and with my refund amount.

Regards,

Chopra.

eBay.in Customer Care's response, Nov 2, 2016

Verified Support

Dear Shalini,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.helpdesk@gmail.com

Thanks & Regards,
Team Ebay

Shalini Chopra

from Pune, Maharashtra

Customer service manipulated my complaint. Seller cheats as well as Ebay claim has no guarantee.