[Resolved]  Ebay.in — Damaged phone receive.

Address:	262901
Website:	ebay.in

My name is pradeep gupta my claim id-2956510 paisapay id-[protected] i order redmi note 3 from ebay.in or seller id-nasir_m15. I receive internal damaged phone when i claim they say me to return phone i return phone then seller say me they receive empty box. But box weight is 340gm or empty box weight is only 20-30gm. Then claim team contact me contact me and say me that request indian post to write declariaction letter with weight proof. But indian post officer has say me they not have authority to write letter they not have permission. But indian post officer has say you receive a slip of paper when you book parcel.in slip everything is mentioned like weight, date, time, place, tracking number. But ebay say they need declaration letter. What i do. My number is [protected]
India post tracking in photo