[Resolved] Ebay.in — duplicate 256 gb samsung memory card

JigneshVasa

from Mumbai, Maharashtra

Address:	400024
Website:	ebay.in

I bought a 256 GB Memory Card from Ebay.in last month and it did not work. I mailed to Samsung for sending me details of their Service Centre in Mumbai so that I could get the Card repaired or replaced. When i sent the Card Photos and Serial Number to Samsung, they gave me in writing that this Card is a Duplicate and Fake Card.
This clearly means that the Seller has cheated by selling Fake Card.
When i raised a dispute claim with EBay, after too much explanation, finally they took the decision in the Seller's favour and did not give me any refund or replacement.
I was left with no choice, I did what I could, but EBay people were not willing to listen... despite of a Mail from Samsung themselves.

+1 photos

Was this information helpful?

No (0)

Yes (0)

May 13, 2018

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

eBay.in Customer Care's response Dear Jignesh Vasa,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay