[Resolved]  Ebay.in — earphones - sennheiser cx-180/refund of the amount

Address:New Delhi, Delhi, 110075

I have purchased sennheiser earphones from ebay. The have sent me defective product. I consulted with the seller, he suggested me to return the product so i had returned the product. I have also submitted a complaint about the product being defective and they have processed my claim. It's 2 weeks now but still i haven't received the amount. They have mailed me saying that my claim is processed.
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Dec 8, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Nov 03, 2017
vikram nai's response
Defrent produced
Verified Support
Nov 07, 2017
eBay.in Customer Care's response
Dear aniketgupta20,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Complaint comments 

Comments

Ebay has not refunded yet 5 months ago

Claim ID : 3039425
PaisaPay ID : [protected]

thanks & regards
sharvan bhargav
mo.[protected]

eBay.in Customer Care's response, Nov 9, 2017
Verified Support
Dear skbhargav,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
[protected]
eBay.in Customer Care's response, Nov 11, 2017
Verified Support
Dear vikram nai,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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