[Resolved]  Ebay.in — Ebay and seller mobile bazaar sent me faulty and damaged mobile

Address:Nashik, Maharashtra, 422101
Website:ebay.in

Order date 17/01/2017
Received 20/01/2017
Paisapay id - [protected]
item- mobile phone
seller mymobilebazaar [protected]

When i received mobile it is non working and damaged, i called customercare and he send me link to raise claim, because they dont have a option to raise claim at their page by default (part of negligence) and when i opened that link there also no option to click damaged product by default ( part of irrisponsibility)
As i have using these things newly, Iwrote there as simple that product is not switchin on, they rejected my claim, Then i called again and said about details then they reopened claim again and asked me to upload images of product this time, after all these procedure they didnt considered uploaded images and fact, they stayed at my first writen complaint and rejected it again.

due to this fraud i have losting my pease of mind / mental harrasment / loss of Rs6499.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Mar 20, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2017
eBay.in Customer Care's response
Dear dhanvate,

We're sorry to hear about your experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home.

Regards,
Team eBay
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information