[Resolved]  Ebay.in — ebay guarantee* claim 3457933 sr#[protected]

Address:	Rangareddy, Andhra Pradesh, 500018
Website:	ebay

Sir/madam,
I brought jio setup box firom ebay it has not mentioned any thing about the product. However, once i received the product it not jio product it is fake product and raised claim. Now they have closed the claim without any resolution even i have provided the information and the product has been shipped the seller.

Shipment summary
Print
Tracking no. H06770182 last status successfully delivered
Reference no.
Booking date 22nd feb'18
Last status date 28th feb'18
Shipment details
Origin hyderabad destination baramulla destination pincode 193201
No. Of pieces 1 service type lite
Package contents box
Receiver details
Receiver name javid relationship self
Phone [protected] email

Please assist me how to proceed with legally on this.

Thank you