[Resolved]  Ebay.in — ebay is worst online shopping don't purchase from ebay - you will lose your money

Website:www.ebay.in

I have raised purchase thru order number[protected] on 14-nov-2017; with committed delivery date from 21-nov to 23-nov - seller is fonefiesta - ravi vani - his contact #[protected].

Till 21-nov-2017 5:00pm product was not shipped. Since 19-nov; in contact with ebay customer care. They provided below details
1. Contact fonefiesta - ravi vani and first i need to check with him why he has not yet dispatched product. - this is interesting; ebay being online portal i need to get in touch with seller.
2. When i asked to cancel order - this is another interesting side of ebay - there is no option to cancel; i need to send mail thru ebay mail system to cancel and only seller can cancel. I asked on 21-nov to customer care executive; that seller is no responding to call or mail since last 48 hours - and if do not respond after 48 hours what will happen to my money which is with ebay - and answer i got is - ebay will contact seller and ask him to cancel - in case seller do not answer to ebay back end team - then also only seller will cancel; if seller do not cancel which means ebay will seat on money.

I am sure ebay will have many such cases of seating on customer money - not giving refund hiding behind unless seller cancel order they will not refund customer money.

I need my money back now with interest + penalty as this is harassment from ebay.

I am not be surprised to hear that ebay may state that they tried contact and failed and give some url or ask me to contact them as they will mark this issue as resolved. Ebay has my contact # and they can reach me.
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Dec 23, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2017
eBay.in Customer Care's response
Dear Pranavdi,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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I ordered a product on[protected], after checking about the product details online it seems like not useful for me much so i contacted ebay within 2 hours and asked to cancel the order. He said that they cant cancel the order seller only able to do it and he gave seller number - [protected] i contacted him several times he didnt take call . then i contacted ebay again about it he give a link to send message to seller and he asked me 24 to 48 hours for reaching seller. then i sent message about why i need to cancel my order to him through link and waited 2 days. Today seller shipped the item without considering any of my messages and calls.
Sellers contact details:

Name - Sushil Singh

Tel - [protected]

email - [protected]@gmail.com

seller name on ebay - shopzzalltime

seems like all fake sellers are selling items from ebay, if you need your money safe please stay away from ebay.
eBay.in Customer Care's response, Nov 22, 2017
Verified Support
Dear bala(bala0),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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