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[Resolved]  Ebay.in — ebay's fake game for order cancellation request

I ordered a product on[protected], after checking about the product details online it seems like not useful for me much so i contacted ebay within 2 hours and asked to cancel the order. He said that they cant cancel the order seller only able to do it and he gave seller number - [protected] i contacted him several times he didnt take call. Then i contacted ebay again about it he give a link to send message to seller and he asked me 24 to 48 hours for reaching seller. Then i sent message about why i need to cancel my order to him through link and waited 2 days. Today seller shipped the item without considering any of my messages and calls.
Sellers contact details:

Name - sushil singh

Tel - [protected]

Email - [protected]@gmail.com

Seller name on ebay - shopzzalltime

Seems like all fake sellers are selling items from ebay, if you need your money safe please stay away from ebay.
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Dec 23, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2017
eBay.in Customer Care's response Dear bala0,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Nov 22, 2017
Updated by bala0 I have contacted Ebay and spoke with ebay help desk 4 times before seller ships the item, you didnt helped me in any way But now seller has shipped the item if i raise a ticket using the link you given, you will say " As per ebay terms The order cannot be cancelled if the seller has already shipped the item" and you will close the ticket.
Nov 22, 2017
Updated by bala0 If he is a genuine seller means atleast he would respond to me and cancel the order or tried to convince me. But he shipped the product ignoring all my calls and message through ebay. Also ebay customer care also said they try to reach seller, But before Ebay reaching seller (2 days time) he shipped the item (I dont know how he shipped the item when he is cannot able to reach), Ebay will stand in favor seller then only it gets commission per sale. So nothing going to happen if i contact using http://ocsnext.ebay.in/ocs/home.
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