[Resolved]  Ebay.in — Eid Special Green Bhagalpuri Lehenga Suit - 70629" (Item ID:[protected]

Address:	Visakhapatnam, Andhra Pradesh, 530008
Website:	eBay and it's seller storedeal_99

As I had ordered the above said suit from eBay. The product has been delivered to me. And when I opened the package I see it is not the quality as I ordered, and I raised a claim of refund. The reply from eBay is as
PaisaPay ID: [protected]
Claim ID: 2601590
item image
Eid Special Green Bhagalpuri Lehenga Suit - 70629[]
Claim status: Closed
Creation date: 05 Jan 2017
Transaction date: 29 Dec 2016
Item ID:[protected]
Seller ID: storedeal_99
Buyer ID: ahus4550
Date of Resolution: by 10 January 2017
Action required: Claim Newly Opened
Order details

Delivery status:
Delivered - MorePayment details:
Rs.1890.0 - Paid - MoreMobile number:
93******36
Landline number:
93******36
Email:
s********[protected]@gmail.com
Problem details

Select issue type:
Item Not as Expected / Item Broken
Preferred resolution:
I want my money back
Refund Preference:
Original Mode Of Payment
Comments:
Very bad product, not expected this much low quality from ebay. Please take this item back and refund my money as soon as possible. Not expected this type of material from your side.
Additional information

Have you already spoken to the seller about the problem?
Not Contacted, Not Tried
Not Contacted, Tried to

Yes
Via PhoneVia Email
Claim Processing

Action created: on. 10 Jan 2017 Buyer Claim request rejected by eBay by eBay CS
Remarks: we have checked the details of your claim and have noticed that the claim filed by you is excluded from eligible transactions for filing a claim under eBay guarantee. Therefore, the claim filed by you falls under non-eligibility criteria. As a result, we have closed your claim and your refund request has been rejected. For more information on the non-eligibility criteria to file a claim, kindly check the below mentioned link:http: pages.ebay.in/help/ebay-guarantee.html#noneligible In this case, my best advice to you is to contact your Seller and resolve the matter amicably. Your understanding and co-operation is highly appreciated in this matter.
Notification Sent to:
To buyerTo seller
Action status:Closed on 10 Jan 2017