[Resolved] Ebay.in — fake iphone has been received | |||
The phone has been ordered on 8 august 2017 and it was received on 18 august. The seller is digital estore Address digital estore No. 4/42 second lane beach near parrys chennai 600001 Phn. No [protected] I purchased iphone 6 from ebay the delivery of the product was late after mail exchange i received the phone. Starting their was a front camera problem;which i conveyed to them through email communication. Suddenly in october datacable was not working and on november suddenly phone screen got freezed which any physical damage in the phone. I called the us iphone service centre which i got from google search they asked me the imei number tey told me the phone is already purchased on 2016 and its a year old phone. I have all the chat as proof with me. I conveyed the same to digital estore but they completely denied. Later they ask me to courier phone. I told them no courier company parcel phone with inbuilt battery but the seller told me their is no other option. I informed ebay the same. Later i asked them shall i give you the phone personally coming to your address they denied to ask me to courier it from chennai itself. One of my friend parcel the phone from chennai. Digital estore executive ask me to remove the protection glass from the phone and courier so i removed the protection glass. After i mail dem package and receipt of courier. After 2-3 dsys they told me their is a dent on the phone s ratch is their in the screen. After few days they told me that the warranty is lapsed as the phone has been opened to some other service centre. After i gave them the reply on mail. Tbey said tjat the display and back cover has been replaced in some other service centre. So i can not get the warranty. They are false seller they are cheaters. Was this information helpful? | |||
Jan 15, 2018 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Dec 01, 2017 eBay.in Customer Care's response Dear Sonal, We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||
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