[Resolved]  Ebay.in — faulty product/ebay not refunding the money even after i sent to seller spending my own money

Address:Thane, Maharashtra, 400603
Website:Www.ebay.in

I had received a faulty product in april, ebay has completely messed out on it! They are so non compliant with how they function! They dont care what is wrong within their organization and push it all on customers! Anyway, i have received a message that my claim has been approved, claim id - 3555423. But these guys are not giving me the refund. Firstly they have all fake sellers on boarded. And secondly they dont even take their responsibility to fix this! I think i'll have to file a case with consumer court to get this fixed. Below is the screenshot attached for the same, my claim being approved.
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Jul 8, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2018
eBay.in Customer Care's response
Dear Customer(Joyy_lilmonstah),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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