[Resolved] Ebay.in — got damaged product and unable to claim it by ebay for the same

 
1 Review
 koushi8 on Jan 24, 2018
I've purchased Dell Server Which costs Rs. 40, 000/- on Jan 8th 2018. However upon opening the product I came to know that the product is damaged inside and immediately raised a claim request (claim 3382765) with ebay for the same. However there is no proper response from ebay. There's no direct number to contact ebay claim team. The customer care is very worst they always says that please wait for 48hrs. You'll get the call. They are not even bother about customer queries. Simply disconnecting the call without any concerns. Disgusting service. It been close to 20 days. No update. Please help on this further. Ebay is not customer friendly as well. Only we need to wait til they call, We can't call them we can mail but they wont reply to it. Sent all the photos but still they are not responding back.

got damaged product and unable to claim it by ebay for the same
got damaged product and unable to claim it by ebay for the same
got damaged product and unable to claim it by ebay for the same
got damaged product and unable to claim it by ebay for the same
got damaged product and unable to claim it by ebay for the same
got damaged product and unable to claim it by ebay for the same
Complaint marked as Resolved Feb 25, 2018

Complaint Status


[Jan 25, 2018] eBay.in customer support has been notified about the posted complaint.
Verified Support
eBay.in Customer Care's response, Jan 25, 2018
Dear Customer(koushi8),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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    Ebay.in - got damaged product and unable to claim it by ebay for the same