[Resolved]  Ebay.in — invalid action against the claim

Website:www.ebay.in

I have purchased a nokia battery (Item number:[protected] with reference to the paisa pay id [protected]. Battery was fake copy of original nokia battery so i tried to contact the seller but reset did't respond to my calls then i raised a claim against the seller with claim id 3076012. Ebay rejected my claim based on seller judgement. I am not satisfied with the resolution.

Seller is selling fake nokia battery and as a proof i went to a authorized service center and i saw there was day night difference in the battery seller sent and the one service center shown to me. Service center is selling the same battery for rs 950 and seller is selling for just rs 280 so it is not original battery as written in the product page.

I want ebay team to visit my location and i will show the difference between fake and original battery.

What ebay claim processing team is doing? You are protecting fake sellers by rejecting valid claim. Arrange a return for the battery to seller address and get me my refund and i will never buy again with this seller.
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Sep 4, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2017
eBay.in Customer Care's response
Dear ashish580839,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Aug 08, 2017
Updated by ashish580839
Why can't you reach to me ? Just contact me on the phone number associated with this email address [protected]@yahoo.com. Or write your comments here
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