[Resolved]  Ebay.in — iphone 6 plus 64 gb

Address:600001
Website:[email protected]

1. I had purchased a iphone 6 plus 64 gb thru paisapay on 27 apr 2017. The paisapay id is [protected]. The seller was digital estore, chennai. The phone came with a seller warranty of one year. The phone was dispatched on 09 may 2017 thru fedex and the delivery id was awb#[protected].

2. Today i. E on 25 apr 2018, the phone developed some problem and i took it to an authorised apple store to get it repaired. To my surprise, the apple store representative told me that the phone is registered since 04 nov 2014. This means that digital estore has sold me a old phone instead of a new phone.

3. The item title of digital estore reads as "new apple iphone 6 plus - 64 gb - space gray - brand new - imported - warranty". This means that digital estore is duping customers by selling old phones in the name of new phones.

4. I have already complained on the ebay.in customer care no and my
Sr no is[protected]. I would like you to kindly note my complaint once again and refund me the full amount.

5. An early response is requested please.

6. With regards

Abhijit dutt
[protected] / [protected]
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May 26, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2018
eBay.in Customer Care's response
Dear Customer(abhijit_armyguy),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Complaint comments 

Comments

I received red mi 4i mobile from ebay. within one week it cant to open. dispay not glown. mobile is not working. also i complained regarding this to customer center but no any output.
eBay.in Customer Care's response, Apr 26, 2018
Verified Support
Dear Customer(aboasma soba),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
I had purchased a vivo earphone whivh had 6 months warranty and it is currupted in just 2months what do i do now
eBay.in Customer Care's response, Apr 27, 2018
Verified Support
Dear Keerthana Keer,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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