[Resolved] Ebay.in — Issue with a product and noone bothered | |||
I brought a product under 6 months warranty from seller. I raised a complaint but noone is bothered. Seller does not pick up call and ebay is least concerned. I brought product due to ebay's name as i hardly know seller. I would buy from local shop otherwise. But now when seller is not paying heed, ebay is simplynot helping. i am following up from last 1 month. Noone has called me even once from ebay. they say they tried calling me once in 1.5 months & i did not pick up phone. I am surprised, i have called them 40 times maybe but once when they called..that is it.. i was told to call on their grievance number but noone picks up the call then how do we reach out. The main customer support is not ready to help as they say these are 2 different teams. I feel they are just cheaters who are trying to escape. Was this information helpful? | |||
Feb 20, 2017 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Jan 20, 2017 eBay.in Customer Care's response Dear Reshma100, We are sorry to hear that you've been having this experience. We don't have access to your account. Please reach out our concerned team here:http://ocsnext.ebay.in/ocs/home. Regards, Team ebay | |||
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My paisa pay ID is [protected] ...I m connecting thru consumer complaint as none of your numbers, portal works...It is all useless...It will be good i[censored] intervene and take it up to highest Mgmt and not advice...One advice I got from your support team last was to call grievance team but fyi your grievance team does not even pick up calls..I have been calling on the number continuously for last 5 days...Your customer support said we can't help as matter is with grievance team...God knows whether such a team exists...As with no update how can matter get closed...I[censored] have to close it this way then y seller gives warranty...And y u list such a seller whose number is also wrong on your site...I hope u can intervene .. do not give same useless update...My time is also important...I have listed my paisa pay ID.. expect u to call me...Have given two numbers already so that u do not give me number excuse...High time I actually help then just pose to help.
Again repeating My paisa pay ID is [protected].
Please be assured, our team will get in touch with you to address your concern. Please click on this link to know about the status http://ocsnext.ebay.in/ocs/home.
Regards,
Team ebay