[Resolved] Ebay.in — item not received properly
AlAlekhya Kumari on Mar 21, 2018
Hi, i googled a makeup kit service & ordered online by making payment. Delivery is out of promise date. Okay, but after opening the package the makeup powder was out & spread all over. Outside package is strong & inside package seems to be worst. It costs nearly 2000/+ rupees.
So i put return product request along with the pic on same day. After 8+days ebay customer executive called me because who sent the product didn't contact me. She stated that i should again send a pic, new code of complaint related getting to my registered mobile, wt of product, etc. Where should i get weighing machine from? What that they ppl are thinking of telling such silly things for taking a product return. Did they have any common sense from where do i get all those in office/or am not running any ekart business to weigh products.
She also said i should deal with the local package guys to return product with my own expenses. If i have that much of time why would be buying from them. It's silly demanding & worst policies they had. These guys don't have minimum common sense. Money wasted, product unsatisfied, answers left dissatisfied & disappointed.
Please take some action against this kindaa e-karts, who cheat ppl. Have some basic some easy rules easy to understand less time taking visible bullet points like useful for any layman. So that no one gets cheated. Before buying mostly ppl won't be seeing so much complicated/time factor/maybe any reason this helps.in the name of brand it cheats.
Complaint marked as Resolved Apr 21, 2018
[Mar 21, 2018] eBay.in customer support has been notified about the posted complaint.
Verified SupporteBay.in Customer Care's response, Mar 21, 2018
Dear Alekhya Kumari,
We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home
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