[Resolved] Ebay.in — Items are missing and damaged in condition | |||||
I ordered a fitness kit. Ebay describes it contains 4ft plain rod, 30 kg weights, locks, 2 dumbell rods, hand gripper, pair of gloves, skipping. I paid 1499 rs. First they said my location is not serviceble.then i request to cancel my order and give back my money, Then they asked for a new address, i give them my work address which is serviceble area. Almost i month to get my product. They said that they shipped items in Fedex. But i got product through safe Express. I checked and found i got only 4ft rod snd weights, even didn't get the weight locks. Also found weights are made of plastic and packed it with concrete sand. They said that they are giving rubber weights. And i got the invoice copy of 22kg, my order was 30 kg pack. ( One of the weights are broken condition and sand is came out side.). So many times i complainted i ebay, Seller said that they already sent missing items.but I didn't get that, i asked the present status, they didn't give reply. Atlast ebay said reship items within 3 days.its not possible because i tske the items to home and now i am in work site. Also said shipping charges paid as coupon. I am not agree with that resolution. I got items that's woth below 500, but i paid 1499 rs. Even without the weight locks it's not usable condition. I checked the feedback, so many people have faced same cheating. So please take an action against this type of cheating. Was this information helpful? | |||||
Mar 2, 2017 Complaint marked as Resolved eBay didn't take any action,
They closed my claim as failed ti reship the product back.
But the seller shipped missing items ( 1 item still missed ) through my frequent contact with them.
I am almost Happy.
Closing the complaint hereby. eBay.in customer support has been notified about the posted complaint. Verified Support Feb 23, 2017 eBay.in Customer Care's response Dear 11azeem, We're sorry to hear about your experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home. Regards, Team eBay | |||||
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