[Resolved]  Ebay.in — Items are missing and damaged in condition

Address:Jalandhar, Punjab, 144004
Website:www.ebay.in

I ordered a fitness kit.
Ebay describes it contains 4ft plain rod, 30 kg weights, locks, 2 dumbell rods, hand gripper, pair of gloves, skipping.
I paid 1499 rs.
First they said my location is not serviceble.then i request to cancel my order and give back my money,
Then they asked for a new address, i give them my work address which is serviceble area.
Almost i month to get my product.
They said that they shipped items in Fedex.
But i got product through safe Express.
I checked and found i got only 4ft rod snd weights, even didn't get the weight locks.
Also found weights are made of plastic and packed it with concrete sand.
They said that they are giving rubber weights.
And i got the invoice copy of 22kg, my order was 30 kg pack.
( One of the weights are broken condition and sand is came out side.).
So many times i complainted i ebay,
Seller said that they already sent missing items.but I didn't get that, i asked the present status, they didn't give reply.
Atlast ebay said reship items within 3 days.its not possible because i tske the items to home and now i am in work site.
Also said shipping charges paid as coupon.
I am not agree with that resolution.
I got items that's woth below 500, but i paid 1499 rs.
Even without the weight locks it's not usable condition.
I checked the feedback, so many people have faced same cheating.
So please take an action against this type of cheating.
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Mar 2, 2017
Complaint marked as Resolved 
eBay didn't take any action, They closed my claim as failed ti reship the product back. But the seller shipped missing items ( 1 item still missed ) through my frequent contact with them. I am almost Happy. Closing the complaint hereby.
eBay.in customer support has been notified about the posted complaint.
Feb 22, 2017
Updated by 11azeem
Item id[protected]
30kg fitness kit
Verified Support
Feb 23, 2017
eBay.in Customer Care's response
Dear 11azeem,

We're sorry to hear about your experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home.

Regards,
Team eBay
Mar 02, 2017
Updated by 11azeem
Several times i contacted eBay warranty cell,
But they failed to resolve my complaint,
Now they again asking to contact ebay warranty.
I am closing this complaint because my frequent contact with seller, they send almost missing items to me (1 item they missed again)
But i am almost Happy.

Ebay claim cell is a waste thing.

I am closing the complaint hereby.
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