[Resolved]  Ebay.in — less quantity o[censored]nit

Address:Ahmedabad, Gujarat

I have booked two xiomi mi 10400 mah power bank through ebay on around 15 or 16 of april, 2018 and mode of payment was cash on delivery. The price of two pieces of power bank was rs.1, 096/- including shipping charges.

Yesterday i. E. On 20.04.2018 friday i got the delivery of only one xiomi mi 10400 mah power bank through farheen begum aramex awb [protected]. The delivery person collected rs.1100/- and went away. The packet containing only one piece of xiomi mi 10400 mah power bank was opened by the deliveryman himself and when we complained him he told us that he cannot do anything and we can lodge the complaint through online or return the goods by registering the complaint.

Thereafter i contacted with one mr. Vijay on the mobile number i. E. [protected] which was printed on the packing slip. Mr. Vijay asked to me send him record number, pics of product and parcel on his whats' app number [protected] and accordingly i sent him what's up from my mobile number [protected]. He has assured me that he is sending me one remaining piece of xiomi mi 10400 mah power bank today.

I regret to inform that without any my fault i am suffering tremendously mental agony, torture and waste of time. When you are collecting payment of two pieces then why you have sent me only one piece. Since yesterday i have wasted a lot of time because ebay has no any helpline number. The helpline number reflecting on google search is not working. Thereafter i contact on the telephone number given on packing slip and wasted two to three hours. This is totally an unwarranted and undesired act on the part of ebay.

Now, it is once again requested to kindly expedite the delivery of remaining one piece of xiomi mi mah power bank immediately as i am in the urgent need of the same.
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May 24, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
eBay.in Customer Care's response
Dear Chimnani Anil,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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