[Resolved]  Ebay.in — missing transaction

Address:Mumbai City, Maharashtra
Website:www.ebay.in

On 2nd nov 2017 i placed an order for hair color (Price - rs.300) & i had applied a coupon code for 1st user (Rs.100 off), so i had to pay the balance amount of rs.200.

Thru my paytm wallet i have paid rs.70 and rest rs.130/- i paid thru my canara bank account. I got an sms from my bank stating that rs.130 got debited, but in ebay account its showing that your payment was unsuccessful, coz it was a missing transaction.

Also called the customer service for the same, they asked me to wait for 5 working days[protected] & i will get my 130/- credited in my same bank account...

Now its more than 2 weeks & i have been following up for the same but they are saying wait for 72 hrs we will refund your money, but no resolution.
Kindly help me.

Regards,
Kawaljit
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Dec 22, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2017
eBay.in Customer Care's response
Dear kawaljit_arora,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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