[Resolved] Ebay.in — mobile purchase | |||||
I on line purchase a lenovo zuk zl mobile on 17/12/2017 of rs. 7099/- after received the parcel seen mobile not in switch on. Then and their i informed to ebay customer care & send a mail for refund. Customer care send a mail for return. Next day speak over telephone go to service centre and told returned with job sheet. As per direction attend service centre but service center seen the phone & disagree to repair with warranty because a glue spot back cover of the phone which is instant the new phone. So i pay rs. 1480/- & repair the phone. Now 14/1/2018 2nd time phone is out of order. That reason i wish to refund the phone and my expenditure of rs.7999/-&1480/- pl credited in my bank account. Pl. Do need full step. Was this information helpful? | |||||
Feb 28, 2018 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Jan 25, 2018 eBay.in Customer Care's response Dear Rabin Nayek, We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||||
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