[Resolved]  Ebay.in — money debited but order not confirmed

20th march i purchased an item from ebay, my money 229/- debited from freecharge wallet and its credited to ebay. But order not confirm. I called ebay customer service they are very rude, however i told them either confirm my order or refund my money. They said me that payment is not received by ebay. Then i told them to reply in my mails and stated there what they are telling, as i need to forward that mail to freecharge since freecharge confirm me momey is credited to ebay.
But not a single reply i get, every day i am sending mails to ebay.
Hence i want ebay confirm my order or refund my money asap.
Order id — iukpobske6zfrj_lfrw[protected]_1wpin1
My mail id - [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Apr 22, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2018
eBay.in Customer Care's response
Dear Debarati Paul,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information