[Resolved] Ebay.in — Money deducted but order not generated on 14/11/2015, ebay id- pjsaikia2000

parag1995

from Guwahati, Assam

Address:	Kamrup Metropolitan, Assam, 781019
Website:	www.ebay.co.in

I have just placed an order and paid online for the bellow mentioned item on ebay.in, but just after payment, the ebay account got logged out autometically, although payment was successful I did not see the order detail now in my ebay account. So, An amount of Rs247.49 /- have been debited from my bank account. I also used a discount coupon which ebay mailed to me in this transaction. Please help to clear this order or return my money. Ordered item- Nova Rechargeable Professional Hair Trimmer Razor Shaving Machine (NHC-8008AB) Transaction date: 14/11/2015 ebay id- pjsaikia2000 Regards Parag Jyoti Saikia ph-[protected]

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Nov 23, 2015

Complaint marked as Resolved

money reversed but very very poor response from ebay, there is no customer care attitude of this company. simply westage of time and very very poor communication.

eBay.in customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2015

eBay.in Customer Care's response Dear parag1995,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

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Comments

parag1995

from Guwahati, Assam

when order is not generated or not seen at my ebay id, then how can you ask me paisa pay id?? Already I mailed at your customer care, but not replied to my mail, again I have given complaint at online chat of ebay, they have given service request id: 1-[protected]. So, after three days, you have given me complaint no. Then, after how many days you will provide the reversal of money. Very Very poor response time and RTAT.