[Resolved]  Ebay.in — money not refunded

Address:Guntur, Andhra Pradesh, 522007

An ebay guarantee* claim has been resolved

Dear p,

We are pleased to inform you that we are approving your refund request and the same will be refunded to your original mode of payment. Please find the details here

Action : buyer provided a valid return shipment details - claim approved

Remarks : as per our telephonic conversation on your registered number [protected] on 11/04/2018, we are pleased to inform you that we are approving your refund request and closing the claim. Your amount of coupon will be sent to you on your registered email address by 18/04/2018 and the validity for which will be 3 months. Do check our email in junk/spam so that you dont miss this coupon! Note: sundays and public holidays are excluded from working days. We look forward to your next purchase on our website very soon. Thank you for shopping on ebay!

This is the mail i had received of my refund.

Till now i did not get any coupon or and dd.
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Jun 11, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
May 09, 2018
eBay.in Customer Care's response
Dear Customer(MSN Accounts),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Complaint comments 

Comments

I bought the Redmi 4i mobile phone from eBay India online shopping site. Mobile was defective, so I returned it and provided every possible evidence from me, but they are not refunding me or helping me. I do not think this will be the way to get digital India. Please solve my issues
eBay.in Customer Care's response, May 11, 2018
Verified Support
Dear Siddharth Mali,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Claim ID: 3532228
PaisaPay ID: [protected]
Item number:[protected]
Seller ID : shabbeerhf1
Date claim opened: [protected]

Till now eBay is enjoing with my money

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