[Resolved]  Ebay.in — my phone burst because of wrong description battery which is sold by dealfreez delhi through ebay

Address:New Delhi, Delhi, 110005
Website:www.ebay.in

My phone display and motherboard damaged because of this battery... My phone cost is 19500... They gave me duplicate battery so output voltage was high so my phone busted... Thank god i was not using the phone at that time... I want my phone back or i want seller to pay the money of my phone... It is not a simple issue so i can't able to leave as it is... People should be aware of this kinds of batteries... I want a solution for my problem... If the problem not solved means i'll bring the seller to the court and i'll raise caae for selling wrong description and china batteries...
+4 photos
Was this information helpful?
No (0)
Yes (0)
Feb 18, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Jan 29, 2018
Updated by Gokul Raaj
This is the seller

Jan 29, 2018
Updated by Gokul Raaj
Dealfreez is refusing to refund my mobile money...

Jan 29, 2018
Updated by Gokul Raaj
Necessary action to be taken on the seller or I'll proceed via court
Verified Support
Jan 29, 2018
eBay.in Customer Care's response
Dear Gokul Raaj,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Complaint comments 

Comments

PaisaPay ID [protected]. in this lumia 540 mobile battery was not charging seller and ebay team not helping and arranging the return pick up. they cheating and making irritating speaking harsh. seller also not connecting me and arranging return pick up.please help me money is rs.3300...
eBay.in Customer Care's response, Jan 30, 2018
Verified Support
Dear Customer(nithiamanivasan mk),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Dear Team,

22/01/2018 pickup Receipt Already Send to you But Not, Action Received Pickup Parcel Detail Not Showing Any Action,
Clime Id-3378231
paisa Pay ID-[protected]

please Solve My Issue After 20 to 30 Day Already Done.

Thanks Regards
Pravin Tayde

eBay.in Customer Care's response, Feb 7, 2018
Verified Support
Dear Customer(pravin.tayde),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
I purchased 2 memory card and both memory card are duplicate (Plastic pic like a memory card fake memory card) my paisapay ID_[protected]/[protected]
So P/Z deposit my amount in my account
eBay.in Customer Care's response, Feb 7, 2018
Verified Support
Dear Altaf Halari

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information