[Resolved]  Ebay.in — non receipt of item 'tribocor chain lube bike chain spray (tc 40) 500ml/350 grams' order id [protected]

Address:	682506
Website:	[email protected]

Dear sir/madam,
I have placed an order for the item tribocor chain lube bike chain spray (Tc 40) 500ml/350 grams alongwith other item on 16.03.18 at ebay vide paisapay id: [protected] by signing in as a guest. However, till date neither the item tribocor chain lube bike chain spray (Tc 40) 500ml/350 grams has been delivered to me nor any refund has been received from ebay.in this connection i have sent several mails dated 23.03.18, 25.03.18 and 27.03.18 to the company and also had a chat with one mr. Narayan of ebay customer care on 28.03.2018. I have also booked the complaint with ebay gurantee with id 3522490. Even though they promised to resolve my issue by 31.03.18, the issue has not been solved yet. Yesterday i go a mail from the company stating that “the item was delivered”. I am surprised to hear this and wondered how u they arrived at this decision. How irresponsibly they are cheating the customers. I am not at all received the item. If it is not delivered to me, they should contact the courier partner and confirm the real issue behind the non-delivery. I placed the order for the item on 16h march and today is 2nd april. Till date neither i received the order nor i got the refund of my hard earned money which i paid for the order. And also even after 17 days and after contacting by all possible ways, now they said that the item was delivered to me. This i couldn’t expect from a reputed firm such as ebay. Kindly take –up the issue with ebay to refund my money at the earliest pl.

Thanking u,
With regards,
Akhilesh krishnan