[Resolved] Ebay.in — not refunding my money back
JiJigarThakker on Dec 23, 2017
I have ordered "universal long lazy mobile phone holder stand for home bed desk table (Purple)- opens in new window or tab" which actually work as mobile phone handler. The day when i received this i checked and the quality of product was so bad that it was not able to handle the weight of my samsung phone j7. For which i requested ebay to get my money back and take this product return on the day when it was delivered. For which some claik id is being generated on their portal attached below fyr. And today i am receiving update from them that it is not eligible for refund, how come? Neither i use product a single day nor delayed in returning it.
So request you intervene and help me to get my money back.
Ebay claim 3347322
Complaint marked as Resolved Jan 23, 2018
[Dec 23, 2017] eBay.in customer support has been notified about the posted complaint.
Verified SupporteBay.in Customer Care's response, Dec 23, 2017
Dear Jigar Thakker,
We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home
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14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
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