[Resolved]  Ebay.in — payment done but order not confirmed

Website:www.ebay.in

I paid rs. 199/- for my order in ebay.in from Freecharge on 01.04.2018. Rs. 50 debited from freecharge wallet & rs. 149 ftom debit card via freecharge. But after payment it shows transaction not successful but amount was debited & showing successful on freecharge. My oemrder is not confirmed. It has been 10 days passed & still refund was not received. Pathetic. Poor service. I contacted ebay customer care twice & always reply that it will be credited within 3- 5 days or 5- 7 days. Worst service I must say. From today onwards I will never ever buy anything from EBAY.IN, never ever.

My ebay email id is disha.[protected]@gmail.com
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May 13, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2018
eBay.in Customer Care's response
Dear Disha Ranch,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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