[Resolved] Ebay.in — refund not received for so long

Pujan Tanna

from Rajkot, Gujarat

Address:	Mumbai City, Maharashtra
Website:	www.ebay.in

Dear sir/mam,

I have ordered fat caliper measuring scale worth rs.199 through debit card on 10th september 2017. After ordering they said that my order will be received on 15/09/2017. But they did not delivered that item in fact they changed the date of delivery to 20/09/2017. But then also they did not delivered the item. So i asked for refund for that item. And my refund processed and it was approved on 25/09/2017 and said that it will be refunded in original mode of payment in 3 working day. But still i did not get either refund or item delivered. And ebay.in is stating that i have not given the correct address to them. And expecting me to give them positive feedback. This is not right. And i have saved the money for this item and ordered it. So please it a humble request to take some action about this. And i hope you will.

Thank-you

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Nov 6, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Oct 01, 2017

Updated by Pujan Tanna They sent me an email on 25/09/2017 stating that I will get refund on or before 8/09/2017. So you can see what exactly they are doing . Please take some serious action about it.

Verified Support

Oct 04, 2017

eBay.in Customer Care's response Dear Pujan Tanna,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay