[Resolved]  Ebay.in — refund of a defective product

I bought a sony headphone from ebay.in using payback point and received a defective product on 7th february, 2018 and lodged a complain on 8th february, 2018. Now they have agreed to refund the payback point latest by 15th february, 2018 but it hasn't been credited to my account yet (27th march, 2018). I have complained about this 4 times already - 2 times by phone and 2 times by email. Help me please.

Claim id: 3443152
Paisapay id: [protected]
Item number:[protected]
Seller id: omgifts
Date of claim:[protected]
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Mar 30, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2018
eBay.in Customer Care's response
Dear Customer(zeesam1),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Mar 06, 2018
Updated by zeesam1
They game me 4days to refund and its already 6days and ebay did not refund my payback point. Please help Consumer Complaints
Mar 06, 2018
Updated by zeesam1
My name is Govind Samadram
Contact No. [protected]
[protected]@gmail.com
Complaint comments 

Comments

You dont need to contact me you need to do the right thing which is refun the amount. By the PaisaPay ID you could get information of who the seller is and who the buyer is. Dont ### here you ebay scammers.

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