[Resolved]  Ebay.in — regarding fraud done by the ebay registered and verified seller by fraudly taken money.

Address:Mumbai City, Maharashtra, 400063
Website:Ebay.in

I had ordered iphone 6s 16 gb from ebay registered and verified seller seller who listed product on ebay by paying 15999 inr to him online via ebay verified payment channel. On 30 th march 2018. After making the order on next day i received a mail from the seller that iphone 16 gb version is not available with him. Instead of that he has iphone 6s 64 gb available. He told me that but for that you have to pay extra amount of inr 5900 in the account details given by him. He assured me that he is verified ebay seller so not to worry and transfer the amount for which he will ship the product as soon as he will receive the amount. The seller told his name as rajesh. After that in 2 days the seller and his name was disappeared from the ebay site. After which i called the seller and he is not picking up the calls. Nor he is refunding the money. After contacting ebay also they had not been verifying the seller or coordinating with the seller to refund my money back. The seller registered id on ebay is te_343, contact name - itech. Asansol west bengal, india. Given contact no of seller are: [protected].; [protected]. I want to register a complaint against the seller. And ebay also for fraudulent taking money from me in lieu of selling products. Which does not exist with them. For reference find attached screenshots of the conversations happened on ebay between us and the company itself.
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May 5, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
eBay.in Customer Care's response
Dear Singh Jarnail,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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