[Resolved] Ebay.in — regarding payback points. | |||
I planned to buy laptop bag using payback points (2500) in ebay website on 22-dec-17. Some technical error occurs while redeeming my points, after that payback points got deducted and i couldn’t able to place the order. May i know the status of my payback points. I contacted customer care executive several times, but no use. Every time they are asking me to wait for 4 more days. I faced this issue on 22-dec-17, i have waited for around 3 weeks. Still they are escalating the issue.. These are all the people who escalated my concern to appropriate team. But no use. Deepika sonawane – wed 12/27/2017 12:30 pm Pinki kumari – wed 12/27/2017 2:22 pm Charmi sawala - thu 12/28/2017 12:51 pm Yash sharma - tue 1/2/2018 5:56 pm Ramesh thakur - mon 1/8/2018 4:12 pm Charmi sawala - mon 1/8/2018 4:24 pm Siv kumar - tue 1/9/2018 10:08 am Anil – tue 1/9/2018 10:48 am Radheshyam dubey - tue 1/9/2018 4:40 pm Damini - mon 1/15/2018 10:55 am Charmi sawala - mon 1/15/2018 2:04 pm I want it to get resolved immediately. Was this information helpful? | |||
Jan 18, 2018 Complaint marked as Resolved I have raised concern in Consumer Complaints site on 15-Jan-18, immediately they escalated my concern to EBay Grievance Department. After that only, Ebay Customer Care Executive taken my problem as high priority and resolved it. Finally my Payback points (2500) credited back to my account. Thanks to all. eBay.in customer support has been notified about the posted complaint. Verified Support Jan 16, 2018 eBay.in Customer Care's response Dear Customer(psksaran), We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||
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