[Resolved] Ebay.in — regarding purchase of iphone 6

Iam Ruler

from Adoni, Andhra Pradesh

Address:	Mumbai City, Maharashtra, 400063
Website:	ebay.co.in

Dear sir/madam

I have purchased iphone 6 16gb unlocked from ebay india on 02/10/2017 after making several calls they dispatched the buy after receiving the i opens it and found that iphone is in disabled mod, same day i contacted ebay customer and and raised a complaint in ebay guaranty My claim 3210902 was opened and till date nothing has happened. When contacting customer support I always hear you will receive a call back and that never happened. I am very disappointing with ebay.contacted several times to seller also he is not responding i cant thrust ebay and seller also regarding replacement of my product .Ebay is selling a stolen iphone wich was locked by the original buyyer.
e bay is concerned with only selling and getting commission from sellers.pathetic customer care and after sales.
Ebay customer care num doesnt work or remains busy.
Ebay customer care chat doesnt have any chat agent at any time of the day.TRUST ME!
Ebay customer care mail didnt reply my mails.

+3 photos

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Nov 22, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2017

eBay.in Customer Care's response Dear Customer(Iam Ruler),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay