[Resolved] Ebay.in — Seller didn't refund money after shipped back to him

nayapushp

Address:	560035
Website:	ebay.in

I bought an item from eBay india and I returned back to seller as it didn't meet my expectation . It's was gym equipment and found it very low quality cheap item. Even after returning item back to seller with valid Fedex return shipment I didn't get refund. I opened case twice with eBay and twice from my bank (Amex). Their explanation is item sent by seller is in 5 packages and i returned it in 3 packages. Is there is rules to sent package in the same number containers ? It's all about conveyance i found here to ship it back. What matters really is the sent item by seller and returned item back to him weight same and it's 95KG. Seller keep on telling he didn't two more parcel where it supposed to be rod. I am just clueless on this. It's all over bank and eBay now i am going escalate to consume court and I need someone help here to take further action

PaisaPay ID: [protected]
Item number:[protected]
Seller ID: sports_hubb
Date claim opened:[protected]
Claim ID : 1723491

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Nov 30, 2017

Complaint marked as Resolved

Got my money back, thanks !

eBay.in customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2016

eBay.in Customer Care's response Dear Customer(nayapushp),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay