[Resolved]  Ebay.in — studio photography lighting kit

Address:

East Sikkim, Sikkim, 737135

I had placed an order on september with the studio photography lighting for my personal use. It was being sent from us so i patiently waited. I had given my pinkie as 737135 which is gangtok, sikkim. But the seller delivered to hyderabad! I don't know how it's possible and i kept getting messages from the seller that it is in delhi customs and will be delivered to you in 2-3 days which has been more than a month and i kept getting messages. Hoping for it to reach me on time since i had placed a prepaid order it didn't due to which i kept calling ebay and everytime they told me since no courier is willing to deliver to my location to which i asked them to process my refund and they always say we have processed and you will get the amount in 7-10 business days which has also been a month and yesterday they called me and told me that i have to wait for 72 hours more for confirmation. I have been waiting for 72 hours for ever and they call me and say the same thing. It's ok that i haven't received my money but i haven't even got a refund due to which i am not able to buy another lighting kit and it's so frustrating that i have to take out time from my busy schedule just to call them every freaking time and yet they don't have an answer. They say they can't even track the order. I mean why are you selling in the first place if you can't deliver it in india. Also i made 2 purchases on september and one product was cancelled immediately but even for that i haven't received any refund. Please help! My salary is only 10000 and i paid 4800 for that product. It is very sad how people are taking matters too lightly. I will file a legal notice now if i don't get my money back within a week.