Ebazar Ninja — Complaint for order id - 327543

Address:

411057

Hi team,

Its regarding my refund/ original mi product from ebazar ninza.

I was received ordered power bank on 20-feb-2017 but as it was not original product so withing 24 hrs raised d complain for the same.
Product that i was received not original one just within polythene and no user manual and no mi name on it.

Customer care executives took my complain and arrange reverse pick up for this order and assure that i will get new product / refund for the same.
Courier person picked up the parcel on 23-feb-2017 from me and on 1-mar-2017 its received to ebazar customer care team and i have pickup
Receipt and invoice with me.

But when today i done inquiry for refund/original product customer care peoples told that my replacement cancelled due to use of fevicol on power
Bank and they will send same product. It seems they behave like fraud peoples and reason behind cancellation no one can believe.
We are customers not power bank engineers to put fevicol on power bank.

Please find similar kind of issues on this links http://www.mouthshut.com/product-reviews/Ebazar-ninja-reviews[protected]

Its very sad to see such service and response from ebazar. Never faced such issue in any other online shopping portal.

Requesting all to understand and within so much short time span i can change the product.
I was reported d issue asap and return d product as well but no refund /original product from ebazar.