[Resolved] Ebazar Ninja — Mi power bank - dead on arrival | |||||
I bought 1 mi 10400mah power bank from this company using their website ebazar. Ninja. Order date - 21st june 2016 delivery date - 27th june Order id: oid 118186 Sold by - awesome digital On their website they have quoted price of the product with good discount, which helped me to decide to shop from them. Also they have uploaded original product's photos and details, so i went further and made an online purchase. After receiving the product and observing it, i came to know that it's a fake product as it's not working as expected as well as differ from the product image provided online on their website. So, immediately i called customer care number [protected], i couldn’t talk to the executive because i got automated reply only and later got information they will contact me. Nothing happened, some times i am getting reply that no. Does not exist. You can easily find the product has fake company logo on it. Please help me or i'll have to take legal actions against ebazar, soon. Ginaraj k. G [protected] Was this information helpful? | |||||
Aug 2, 2016 Complaint marked as Resolved eBazar Ninja customer support has been notified about the posted complaint. Verified Support Jul 02, 2016 eBazar Ninja Customer Care's response we havent receive the prod once we will receive the product , we will initiate refund.
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7 Comments | |||||
Comments
Fraud website and products
Reply
we have initiated the reverse pickup of customer product, once we will receive the product we will initiate the refund.
Thanks a lot .
I was about to purchase this item. Now i will never buy anything from this website.
I was about to purchase this item. Now i will never buy anything from this website.
Hi,
Please see the image attached, I have returned the defective product on 30th June, till date I have not received
the refund. I got a message that they are closing the ticket. Without refunding how can they close the ticket.
[protected] Forwarded message[protected]
From: "EBazar.Ninja"
Date: Jul 9, 2016 2:45 PM
Subject: Ticket Closed - MI power bank- Dead on arrival
To:
Cc:
Dear Ginaraj,
Your ticket - MI power bank- Dead on arrival - has been closed.
We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email.
Sincerely,
EBazar.Ninja Support Team
https://ebsupport.freshdesk.com/helpdesk/tickets/71154
EBazar.Ninja powered by Freshdesk 71154
Please see the image attached, I have returned the defective product on 30th June, till date I have not received
the refund. I got a message that they are closing the ticket. Without refunding how can they close the ticket.
[protected] Forwarded message[protected]
From: "EBazar.Ninja"
Date: Jul 9, 2016 2:45 PM
Subject: Ticket Closed - MI power bank- Dead on arrival
To:
Cc:
Dear Ginaraj,
Your ticket - MI power bank- Dead on arrival - has been closed.
We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email.
Sincerely,
EBazar.Ninja Support Team
https://ebsupport.freshdesk.com/helpdesk/tickets/71154
EBazar.Ninja powered by Freshdesk 71154
Hi Team,
Its not my concern that whether the material you received or not. I have couriered the material through the vendor which you assigned. Again it shows how you deal with customers. I need the amount to be refunded. I have reversed the material on 28th June, its 1 month I'm waiting for the refund, I have already shared my account details.
Ginaraj.K G
[protected]
Its not my concern that whether the material you received or not. I have couriered the material through the vendor which you assigned. Again it shows how you deal with customers. I need the amount to be refunded. I have reversed the material on 28th June, its 1 month I'm waiting for the refund, I have already shared my account details.
Ginaraj.K G
[protected]
PFA, courier tracker.
The material delivered to you on 9th July. Till date I haven't receive my refund.
The material delivered to you on 9th July. Till date I haven't receive my refund.
After two months also I am waiting for the money to be refunded.
Ebazar Ninja is such a fraud company, don't you feel ashamed to behave like this to a customer.
Ebazar Ninja is such a fraud company, don't you feel ashamed to behave like this to a customer.