Ecom Express — A month has passed since the shipment has not been delivered

Natesh babu

from Noida, Uttar Pradesh

Address:

Challakere

The pre-paid order is showing status delivered but i have not received my shipment,
AWB No-[protected]
AwB no-[protected]
The delivery boy is saying that the products is missing in the delivery office,
I have complained many times to customer care but there is no use.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2021

Ecom Express Customer Care's response Dear Nate,

Greetings From Ecom Express.

Thank you for letting us know about the issue you are facing. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolved at the earliest.

Meanwhile, please provide an alternate contact number where we can reach you to assist better.

Regards,
Team Ecom Express.